Responsible Gaming at FB777 — Play in Control

Our Commitment to Player Wellbeing

Our PAGCOR license comes with binding responsible gaming obligations, but we go beyond compliance because we believe a player who stays in control is a player who enjoys the experience longer. We do not market gambling as a source of income, we do not design games to exploit distress, and we never make it hard to set or enforce your own limits.

Whether you play Pusoy Go for twenty minutes a week or rotate through the full JILI catalogue daily, the tools below put the pace in your hands.

Player Protection Tools

All tools below are accessible from your account settings. Changes to limits take effect immediately; increases have a 48-hour cooling-off period before they activate.

• Deposit limit — set a daily, weekly, or monthly cap on how much you can load into your wallet
• Loss limit — define the maximum amount you are comfortable losing in a given period
• Session time limit — receive an alert (and optional forced logout) when you hit your chosen play duration
• Cooling-off period — temporarily lock your account for 24 hours, 7 days, or 30 days
• Self-exclusion — permanently close your account; cannot be reversed without identity verification and a mandatory waiting period
• Reality check notifications — on-screen reminders at intervals you choose showing your session duration and net result

Recognising Problem Signs

Gambling becomes a problem when it stops being fun and starts affecting money, relationships, or mental health. Signs to watch for:

• Chasing losses — betting more to recover what you have already lost
• Playing beyond your budget — using money meant for bills, food, or rent
• Hiding your play from family or friends
• Feeling restless, irritable, or anxious when not gambling
• Difficulty stopping even when you intend to
• Borrowing money specifically to gamble

If any of these sound familiar, please use the self-exclusion tool and reach out for help. Recognising the sign early makes intervention far more effective.

Protecting Minors — 21+ Only

Philippine law and PAGCOR regulations prohibit anyone under 21 from gambling online. FB777 enforces this through mandatory KYC verification before any withdrawal is processed. If you share a device with younger family members, we recommend activating parental control software and keeping your login credentials private.

Any account found to belong to a minor will be closed immediately and any remaining balance forfeited, as required by law.

Where to Get Help

If you or someone you know needs support, the following resources are available in the Philippines — all free and confidential:

• NCMH Crisis Hotline: 1553 — available 24/7, free from any Philippine network, confidential
• NCMH National Center for Mental Health — in-person counselling at East Avenue, Quezon City
• Gamblers Anonymous Philippines — peer support meetings
• FB777 self-exclusion — settings → Responsible Gaming → Self-Exclusion

Calling 1553 does not require your real name. Trained counsellors are available around the clock and can refer you to local services if needed.